1. Available Models & Playground
You can find the latest supported models on our Market page:
👉 https://kie.ai/market
- We continuously update and onboard new models as soon as they are stable.
- Each model page links to its Playground, where you can test and experiment directly in our UI before calling the API.
- The Playground is the best place to understand model behavior, parameters, and output formats.
2. Pricing
The complete and up-to-date pricing list is available here:
👉 https://kie.ai/pricing
- Our prices are typically 30%–50% lower than official APIs.
- For some models, discounts can reach up to 80%.
- Pricing may change as upstream providers adjust their costs, so always refer to the pricing page for the latest numbers.
3. Creating and Securing Your API Key
Create and manage your API keys here:
👉 https://kie.ai/api-key
Important security notes:
- Never expose your API key in frontend code (browser, mobile apps, public repositories).
- Treat your API key as a secret.
To help protect your usage, we provide:
- Rate limits per key (hourly, daily, and total usage caps)
- IP whitelist support, allowing only approved server IPs to access the API
These features help prevent accidental overuse and unauthorized requests.
Every API request must include the correct headers:
Authorization: Bearer <YOUR_API_KEY>
Content-Type: application/json
{"code":401,"msg":"You do not have access permissions"}
5. Logs & Task Details
You can inspect all your historical tasks here:
👉 https://kie.ai/logs
For each task, you can view:
- Creation time
- Model used
- Input parameters
- Task status
- Credit consumption
- Final results or error details
If you ever suspect incorrect credit usage, this page is the source of truth for verification.
6. Data Retention Policy
Please note our retention rules:
- Generated media files: stored for 14 days, then automatically deleted
- Log records (text / metadata): stored for 2 months, then automatically deleted
If you need long-term access, make sure to download and store results on your side in time.
7. Asynchronous Task Model
All generation tasks on KIE are asynchronous.
A successful request returns:
A 200 response only means the task was created, not completed.
- Provide a callback (webhook) URL in the request, or
- Actively poll the “query record info” API using the
task_id
8. Rate Limits & Concurrency
By default, we apply the following limits:
- Up to 20 new generation requests per 10 seconds
- This typically allows 100+ concurrent running tasks
- Limits are applied per account
If you exceed the limit:
- Requests will be rejected with HTTP 429
- Rejected requests will not enter the queue
For most users, this is more than sufficient.
If you consistently hit 429 errors, you may contact support to request a higher limit — approvals are handled cautiously.
9. Developer Support
The recommended support channels are available directly from the dashboard (bottom-left menu):
- Get help on Discord
- Get help on Telegram
What you get:
- Private, 1-on-1 channels
- Your data and conversations remain confidential
- Faster and more technical responses
Support hours:
UTC 21:00 – UTC 17:00 (next day)
You may also email us at [email protected], but this is not the preferred or fastest option.
10. Stability Expectations
We provide access to top-tier, highly competitive APIs at very aggressive pricing.
That said:
- We are not perfect
- Our overall stability may be slightly lower than official providers
- This is a conscious trade-off
In practice, KIE is stable enough to support production workloads and long-term business growth, but we believe in setting realistic expectations upfront.
11. About the Team
KIE is built by a small startup team.
- We move fast
- We care deeply about developer experience
- We are constantly improving
At the same time, we acknowledge that:
- Not everything is perfect
- We can’t satisfy every use case immediately
Your feedback helps us improve — and we genuinely appreciate it.